It is too late to ban your employees from using AI altogether, nor should you necessarily want to. Its capabilities can allow them to accomplish tasks with speed and efficiency hitherto barely imagined. As a tool, it can turbocharge productivity, much as computers have bypassed manual calculations and formerly laborious written drafts.
If your human resources department reviews hundreds of applications, facilitates employee orientation and attends job fairs, chances are that it is already using artificial intelligence in recruitment and selection. Companies have even set up chatbots on career portals to answer commonly asked candidate questions. This allows staff members to focus on interviews, background checks and preemployment assessments.
No need to worry right away, because as technology dictates workplace functions on new terms, we will still rely on the unique soft skills only humans can provide. Workers will continue to play an indispensable role in creating and cementing links among their teams, management, clients and outside constituents. AI cannot operate with empathy, kindness or compassion. Those are the hallmarks of a social animal.